Everything Handled.
Plus Whatever You Need.

Every package includes your chosen venue and full accommodation for your group. Exclusive hire means no other groups on site — just your people, your programme, and the space to do your best work. Sleeping arrangements are configured to suit your group's needs.

Breakfast and dinner are included every day of your retreat as standard. Menus are built around fresh, locally sourced ingredients and tailored to your group's dietary needs — from plant-based to allergen-managed. No hotel buffets. Every meal is intentional.

Every Che Pom venue is carefully assessed for tranquillity. We take active precautions at each location to ensure your group is not disturbed by external background noise — whether that means coordinating with neighbouring properties, timing activities around local rhythms, or selecting venues with natural sound barriers. Your retreat space should feel like a sanctuary, and we make sure it does.

Private group transport on arrival and departure, coordinated to the minute. No shared shuttles, no standing in queues with strangers — just a seamless welcome from the moment your group lands. We track flights, manage delays, and ensure every member of your group is met, regardless of arrival time. The retreat begins the second they step off the plane.

We guide every attendee through entry requirements, visa types, and all supporting documentation before they leave home. Whether it's Vietnam's e-visa, a 30-day extension, or a more complex multi-entry situation, we handle the admin and follow up directly. No attendee should ever be turned away at immigration due to paperwork — and with us, none ever are.

Coordinated minivan or coach transfers for all group movements throughout the retreat — from venue to beach, temple to restaurant, market to mountain. We plan every route, confirm every driver, and ensure no one is left waiting. Vehicles are always air-conditioned, comfortable, and appropriately sized for your group.

24/7 on-the-ground support for every request, from last-minute laundry pickups to restaurant reservations, gift sourcing, and spontaneous excursions. Think of us as a local fixer who knows everyone in the region — and owes a few favours. Our concierge team speaks fluent English, Spanish, Portuguese and Vietnamese, and responds within the hour.

Vetted local medical contacts, clinic referrals, pharmacy locations, and emergency protocols established before your group arrives. We brief you on the nearest hospitals, create a health information file for your group, and ensure someone on our team has first aid certification on site. Your safety net is quietly in the background — invisible when everything is fine, indispensable if it isn't.

Farm-to-table menus, full dietary needs mapping, and locally sourced culinary experiences from morning smoothie bowls to celebratory farewell feasts. We work directly with chefs and caterers who understand the retreat context — no hotel buffets, no mass catering. Every meal is briefed, tested, and served with care. Allergen management, flexible timing, and adjustments mid-retreat all handled without drama.

On-site photographer and videographer coordination included on your first and last day — capturing arrival energy and the final group moments. We source and brief experienced local creatives who understand how to document transformational spaces without being intrusive. Deliverables include stills, social content, and highlight reels — edited and delivered to your specification. Additional coverage days are available as an add-on.

We connect your group with specialist retreat travel insurance providers covering trip cancellation, medical emergencies, adventure activity risks, and lost equipment. Every attendee is individually guided through the right policy for their situation — not handed a generic recommendation.

Transparent cost modelling from day one — covering venue, flights, ground transport, experiences, catering, staffing, and contingency. We build a clear, itemised per-head breakdown so you can price your retreat accurately and protect your margins. No surprise invoices mid-retreat, no hidden supplier fees.

Day-by-day retreat scheduling built collaboratively around your programme goals, travel logistics, group size, and energy arc. Buffer windows, integration periods, and contingency slots are all built in. The itinerary becomes your single source of truth — shared with your team, your guests, and our ground crew.

Translation assistance, local liaison management, and cultural briefings to ensure smooth communication between your group and Vietnamese venues, vendors, drivers, and guides. Our multilingual team speaks fluent English, Spanish, Portuguese and Vietnamese — handling all vendor correspondence and ensuring your group's needs are communicated clearly at every touchpoint.

Branded welcome packs, pre-arrival email sequences, and comprehensive FAQ documents sent to every attendee well in advance. We handle arrival logistics, cultural etiquette briefings, and health and safety information — so the inbox pressure is off you. Your guests arrive informed, excited, and prepared.

For guests who want to arrive early or stay on after the retreat, we coordinate boutique hotel recommendations, additional day trips, dining reservations, and independent travel itineraries. Pre- and post-retreat experiences become an extension of what you've created, not an afterthought.